Booking tickets for an awaited event can be a hassle, with high demands and limited seats. Waiting in long queues or trying to connect with event managers over calls is time-consuming and may not even be fruitful. The best way to resolve this issue and ensure patron satisfaction is to use an event booking software system. Today, organizers can choose from a host of event management software applications, increasing productivity and reducing effort.

Features to look for in event booking software systems

Comprehensive scheduling options
For event attendees, it’s usually not just about attending an event and heading home—transportation, accommodation, dining, etc., are other aspects they usually consider. An event booking software system should redirect attendees to avenues for booking hotels, buses, or cabs and reservations at nearby restaurants.

Real-time information
An event-scheduling software system should provide patrons with real-time data on available seats at an event, staff and resources available, auditorium details, and more so that there is no confusion regarding the venue and booking.

Online payment processing options
With online fraudulent activities on the rise, it’s important for event booking software systems to offer safe online payment processing portals for event attendees. Automated online payment processing can also reduce errors involved in payment processing and administrative tasks for event management companies.

A centralized, easy-to-use interface
An event management system’s interface should be easy to use, even for those who aren’t tech-savvy. There should be a centralized interface providing all that a company requires to establish and manage events easily. This reduces the challenge of context switching, which increases efficiency and reduces time considerably.

Real-time reporting and analytics
Another essential feature to look for in event booking software applications is the availability of real-time reports and analytics. Such data provides insights into the buzz around an event, how many tickets are being sold on a daily and weekly basis, and the demographics of the people booking tickets for the event, among other details.

Benefits of an event booking software application

Increased efficiency
An event-booking software application automates several monotonous processes, including payment processing, manual data collection and analysis, report generation, checking availability, and interacting with patrons. As a result, workplace efficiency increases tremendously.

Reduced administrative costs
By streamlining ticket-booking processes, event-booking software systems can reduce the number of steps involved in event-booking. So, event management companies tend to reduce their administrative costs significantly in the long run by using an event management software application.

Bandwidth to focus on crucial tasks
When repetitive organizational tasks are automated, event management companies can focus on more important tasks, such as scaling, networking, and conducting training sessions. This way, the focus shifts from uninteresting workplace activities to dynamic ones that add value.

Increased accuracy
Human error is inevitable, regardless of how proficient one may be at their work. By using an event management software system, event management companies can eliminate errors in their business processes while not bogging down employees.

Popular event booking and management software

• Eventbrite
• Cvent
• Conference Compass
• Whova
• Social Tables
• monday.com
• Momice
• Boomset

When choosing an event management software system, one should thoroughly check the company’s reputation and expertise in automation. Comparing different software systems can help one learn about the average price and features and pick the best platform. Checking online reviews and consulting other event management professionals can also help make the right decision.