A customer relations management (CRM) software is essentially technology that can help manage your business interactions with customers. Improving business relationships can increase the longevity of your business and can create a loyal consumer base. Many CRM software is ideal for small businesses that can store customer and potential customer information, identify new sales opportunities, and record complaints in a streamlined manner. CRM can help businesses of all different sizes.

CRM can create an efficient and effective business interaction framework for small businesses at an affordable rate.

Salesforce
Salesforce is the #1 CRM powered by customer 360°. Essentially it creates a master folder of consumer records from all across the organization. While Salesforce caters to businesses of all sizes, they offer a basic package known as the Lightning Essentials. It will provide you with an advanced contact manager with email integration and reminders for follow-ups. You can customize your integration options in the Lightning Essentials package for $25 a month per user. It will greatly benefit your small business by managing sales, providing customer service, and organizing marketing campaigns.

Agile CRM
Agile CRM software is affordable, ensures proper data protection, provides a cloud-based service accessible through your mobile, and is easy to navigate. Their starter package is at $8.99 and provides you with a range of services like custom data fields, email tracking, and sales data of 10,000 contacts and companies. The regular package, which costs $29.99, provides you with data for 50,000 contacts and companies along with mobile marketing and custom deal tracks.

Drip CRM
Drip has made a name for itself not only in eCommerce CRM but is also increasingly being used by small businesses. Some of the existing features are easy email list segmentation and content customization. You can conveniently integrate it with your other third-party services like email and Shopify. It is easy to access your customer stories through DRIP CRM and generate more customers. The Drip plan starts at $49 per month for up to 2500 active contacts along with full-time customer care.

HubSpot
HubSpot is considered one of the ideal choices of CRM software for small businesses. Especially if you are just getting started, HubSpot is a great way to find fresh customer leads and offers an efficient interface to manage these new leads. You can even upgrade to the $50 per month plan for marketing and sales hubs. While some CRMs can be complex to navigate, HubSpot is easy to use and offers free plans with limited use of certain marketing and service features. The business’s net profit, the bottom line, can be increased when you use an effective CRM and a good market rep to turn your email into a sales rep.

Salesflare
When you have a small business, you might end up having to do a lot of work with limited personnel. Tedious entries of phone calls and meetings can be immensely tiring, and CRM software like Salesflare help in automated logging in and gathering contact information from publicly available sources. Possible sales opportunities are briefly mentioned in a dashboard. A to-do list is automatically produced for increasing productivity, which can help employees improve their performance. Salesflare CRM is billed yearly, and the starting price is $29 per month. The pro plan with added features is around $49 per month.

Zoho
Zoho is primarily cloud-based software and thus enables you to oversee your business’s outreach from the comforts of your phone. Zoho CRM is popular amongst small businesses as it helps manage sales, organize contacts, and provide expert consumer support at an affordable rate. The built-in live chat effectively answers queries and provides an accurate analytical report so that your decisions have some statistical backing. Irrespective of the scale of the business, the security of data is a priority, and Zoho CRM has built-in security measures.